Oude incidenten

Onderstaand bericht ontvingen wij van Serverius:

You are receiving this message as an advance notice of the maintenance of the UPS’s C-Feed): Location = SDC2, Meppel, NL Service Type = UPS maintenance

Start: 19-07-2021 09:00 End: 20-07-2021 17:00 Duration: 2 days (8 working hours per day) Impact: low, all systems will remain in N or N+1 state at least during maintenance Expected Outage: None, C feed will remain available

Onderstaand bericht ontvingen wij van Serverius:

Our dark fiber supplier ”Relined” will do a Service-Affecting maintenances PA-887004.

Location = Serverius DC1, Dronten, NL – Nikhef, Amsterdam, NL Service Type = Dark fiber

Start: 2021-07-02 00:00:00 CEST End: 2021-07-02 06:00:00 CEST Duration: 6 hours.

Reason: Due to reconstruction work carried out by the local authorities, Relined is obliged to relocate a section of their network. This action will result in a temporary interruption of the service.

This activity will impact the following dark fiber circuits: Serverius DC1, Dronten< – > Nikhef, Amsterdam

Expected Outage: is expected downtime of DWDM channels from the Serverius DC1, Dronten to the Nikhef, Amsterdam only. None expected outage for IP transit service, other dark fibers will automatically take over the data traffic, but there is a small chance for high latency and short time packet loss in the time of rebuild routing tables.

We apologize in advance for any inconvenience this might cause.

• Update 20-06-2021 14:34 uur: Reactie van Serverius; After an in-depth investigation, we found a recently performed misconfiguration on one of our devices. The problem has been fixed permanently and should not happen again. We apologize for any inconvenience caused and appreciate your understanding.

• Update 14:30 uur: Reactie van Serverius; We had an unexpected network interruption at 13:56, which was manually fixed at 14:02. We're still looking for its root cause.

Zojuist was er een korte netwerk onderbreking binnen DC1 van Serverius. De oorzaak is tot dusver nog onbekend. Zodra er meer over bekend is zullen we dat uiteraard communiceren.

Excuus voor het ongemak.